Awards

The Canadian Institute of Planners' 2021 Award for Planning Excellence, Inclusionary Planning

Project Name: Kitselas First Nation 2019 Land Use Plan

Project partners: Kitselas First Nation and Meraki Community Planning

“The Kitselas First Nation, located in Northwestern British Columbia, retained Meraki Community Planning to prepare an updated land use plan for the seven reserves of the nation. The jury noted multiple dimensions of inclusion in the plan preparation.

The Kitselas FN Land Use Plan is a beautiful document, well prepared, simple to understand, and grounded in the needs of its community. The jury affirms that the plan, especially the approach and the unique process and product, can be a model for other Indigenous communities and consultants working in partnership with First Nations. It is the deep partnership that represents one dimension of inclusivity. The plan is a richly illustrated and culturally grounded document that reflects the Kitselas people and their unique heritage and crafts.

The risk of imposing settler-normative planning frameworks on First Nations has been successfully avoided through a made-by-Kitselas approach. The Meraki planners worked in tight partnership with the seven Kitselas communities to identify objectives which were relevant to the Kitselas people. The collaborative approach has integrated a strong element of relationship-building into the methodology, with several trips made by Meraki Community Planning to the subject lands to connect and engage with the people. A second dimension of inclusion is evident in the efforts of the First Nation and the consulting team to include all generations in the plan-making process. Youth, young adults and elders all featured prominently in the process of developing this plan.

The focus on inclusion, results, and implementation is evident, and the jury applauds efforts to identify potential funding sources for each action in the implementation section. Implementation actions, lead departments, funding sources, and timelines are clearly laid out for each of the 72 action areas. An annual reporting protocol is also recommended to assist the Chief and Council in monitoring progress.

Kitselas culture and identity were infused throughout the document in the form of artwork by Kitselas youth, photos, and stories, representing a third dimension of inclusion. The plan considered cultural artefacts and landscapes – the jury noted this is an important consideration for others working in the First Nations planning sphere.”

IABC International Gold Quill Award of Excellence

Recognized for business communication excellence globally having designed first release of website for AirPlay Today. (Internet-based pilot project for Canada’s first Air Quality Health Index)

Project partner: CSI Communication Solutions

Canadian Public Relations Society National Awards

Earned for outstanding public relations campaign created to promote the Kamloops, British Columbia community, the Place in the Sun. https://spryberry.co/portfolio-items/interior-health-united-kingdom-nurse-recruiting/

Project partner: CSI Communication Solutions

Gold HERMES Creative Award, International

Awarded to creative professionals who conceive and design marketing and communication programs; selected for City of Kamloops Annual Report.

Project partner: CSI Communication Solutions

Winner | Canadian Pension and Benefits Institute Binder/Booklet Category

Designed and maintained benefits booklet, retiree booklet, website, postcards, posters, and additional presentation tools during rollout; distinguished as one of the best benefits communications packages in Canada by Benefits Canada magazine.

Project partners: Marie Sklarz Communications and Weyerhaeuser Canada

Raves

“The Society of Hope was looking to change our demographic of applicants to better fit our mix of affordable housing units. Our housing stock was a 50/50 combination of deeply subsidized units and market rental affordable units. Previous to our rebranding, 95% of our applicants were only for the deeply subsidized units. This created a challenge to rent the other half of our Market units. We were looking for a way to attract the affordable market unit applicants while directing the deeply subsidized applicants to the Provincial Housing Registry.

We had determined that we did not want to change the Society of Hope name and goodwill it has garnered in public realms. Therefore, we made the decision to develop a sub-brand called Providence Living to act as our rental division to attract market applicants. Spryberry worked with us to develop new logos and marketing artwork, build a website for our rental division, rebuild our outdated Society of Hope website, and connect these all together to provide a platform where we could reach the demographics we were targeting while continuing to assist people find affordable housing.

Spryberry worked collaboratively with our staff to ensure content, look, and functionality were what we wanted and that we received the results we were aiming for. Our staff that were working on this project had very full plates to begin with, and Spryberry worked at their pace and at a level our staff needed. Spryberry took the time to gain knowledge of not only our organization, but also our industry of affordable housing. This allowed them to fully understand our needs and unique challenges. Spryberry was gracious in dealing with our lack of technical knowledge and helped us through things when we didn’t even know what we didn’t know.

Spryberry created two new websites that dovetail very well and provide a huge number of tools for the Society of Hope to continue and grow well into the future. They guided us through, provided training, and we now can keep our web presence up to date. We now have exactly what we were looking for regarding targeting our needed demographics, providing resources for our tenants, and providing direction for the many thousands of people looking for affordable housing. This project has been a complete success!

I would recommend Spryberry time and time again to anyone looking for web design, redesign, or new builds. They are not only very good at what they do, they are passionate about it. Through the entire project it felt like Spryberry was our partner rather than a contractor doing a project for us. Spryberry is our new “go to” in the industry. Thanks Dana and Team!”

Warren Postnikoff, Property Portfolio Manager, Society of Hope and Providence Living

“Our team had been internally working on the idea of an Intranet for a few months, when we eventually realized that it wasn’t something we were able to build on our own. That’s when we got connected with Spryberry, and we instantly felt like we were in the right hands.

From our first meeting, they understood that we had an idea of where we wanted to go in terms of design, but that we also weren’t sure on how we were going to get there. They took all our ideas and input and were able to produce a road map. Over the course of about eight months, we worked with their team to create our final phase one product. This process included meeting with different members of their team to help us finalize our ideas, both from a design perspective (colours and layout) and user experience.

The Spryberry team helped us distill our ideas into usable concepts and helped make our imagined experience into a reality. In the end, we were able to launch our initial intranet to our team in mid-October. This tool now gives our teams a centralized location to find information, as well as ways to connect with other team members across the organization. It also provides a consolidated space where our people can find important company updates. One of our goals was to reduce the number of emails that our team members receive daily. The intranet is a space to display many of the details that were previously sent in company-wide emails (important event information, industry updates, etc.) instead of taking up space in our inboxes.

The Spryberry team did a great job of guiding us through the process from start to finish. They maintained a great balance of listening to our ideas and providing their input. We very much feel like the end project is what we envisioned; Spryberry helped us bring that to life.

We have plans to grow and expand the intranet in the future and look forward to working with Spryberry again through that next phase of the project.

We would absolutely recommend Spryberry. Their team is fantastic. Every person on their team works hard, communicates well, and is a pleasure to work with.”

Robyn Wilson, MBA, ice President, Wilson M. Beck Insurance Services Inc.

“As a brand-new social enterprise we needed to develop a logo, tagline, website and suite of design standards that allowed us to step out from our charity founder but still convey our dedication to mission while promoting our new partnerships and re-commitment to technical and programmatic innovation. Spryberry created all of the tangible communication materials and content that we needed. From logo development to website flow and content that helps relay our two drivers (mission and innovation), Spryberry did a huge amount of work for us.

Spryberry was great to work with! What we appreciated most of all was their listening, we never had to go back and say “no you didn't get it'”, edits and updates were always around small tweaks to design or language and never around tone or clarity. This made the work truly enjoyable and absolutely meets our needs.

The feedback so far has been great, people love the colours and design standards that were created and find our website easy to use and stylish. We very much look different from our founders and partners but the feeling of connection still exists, which was critical for our clients during our transition.

We recommend working with Spryberry!”

Amanda Barney, CEO, TEEM Fish

“My organization was looking for a communications partner for the Aboriginal Firefighters Association of Canada Indigenous Fire Marshal Office Project. The project needed a bi-lingual website, as well as print and digital communications with an updated design theme that better reflected our aspirations.

Spryberry helped us define what existing content was superfluous and what we should keep and created consistent language across all mediums. We also asked Spryberry to create brand standards that retained our crests as the centre element. They created brochures, flyers, and designed a beautiful, easy to navigate website that is visually appealing but low-bandwidth friendly.

Spryberry is an amazingly responsive team! They were really good at asking us the right questions and quickly ‘got’ us. We’re delighted with the finished products and we are getting great feedback from our members and beyond. We’ve already recommended Spryberry to others and will continue to do so.”

Emma Wiggins , Founder, Triumph BSA

“Spryberry made the overwhelming  task of revamping our website a breeze. The team efficiently organized a plan to get our new website up and running much quicker than originally estimated to fit our new timeline. They were flexible and presented the technical information very clearly. CDBC felt very supported  throughout the whole process.  Thank you for our new website!”

Sabrina Lauser, M.Ed., RD, Registration and Communication Manager
“In the spring of 2019, we engaged Spryberry to help us develop the first edition of our Complaints Management Toolkit for Fraser Health staff and physicians. We needed a resource that would provide all the necessary information our staff needed in a visually appealing and easy-to-use format. The end result was stunning! We have an online version and printed hard copies and expect the resource to be widely adopted across our health authority. Word about this new resource is spreading quickly and we are already receiving a ton of positive feedback thanks to Spryberry. We will absolutely reach out to Spryberry in the future for all our graphic design needs…many thanks!”
Michelle Preston, MA, Managing Consultant, Patient Care Quality and Safety, Fraser Health

“Spryberry came highly recommended to me from Jane Atkinson and others in the professional speaking industry as to whom I should consider when hiring a website creator. I needed a website to help me showcase my speaking services and Spryberry did not disappoint on any level. Their recommendations were “right on” and their timeliness and follow up exceeded my expectations, especially after working with a different provider for a short time. Clients who have viewed my site are impressed with its style and professionalism. I whole heatedly recommend the Spryberry team for your website needs. Thank you Dana, Sarah, and Shawne!”

“We needed to merge, after putting two different businesses together, two websites into one. The spryberry team came up with a great solution that exposed the two businesses perfectly on our new website.

During the process of getting the website done, the spryberry team was always there for us when we asked for changes — and the time of implementing the changes was really fast and always on time.

Our new website looks great and our clients like it a lot.  We definitely recommend Spryberry and would work with them again without any hesitation.”

Ralf Holzapfel, Co-Owner Brainpower360

“We were very pleased with the work that the Spryberry team delivered for Ecotrust Canada. The charity was launching a new social enterprise, TeemFish Monitoring Inc., and we needed a logo, design standards, website, and sales tools that would make it stand out from the crowd. With our modest budget, Dana project-managed and utilized her team very effectively so I never felt money was being idly spent. Communication was great right from the start, with Dana asking the right questions to get to the essence of what we were looking for, and the team being very responsive to our feedback on the solutions while also offering their best advice. Each member of the team brings a great energy, so you always feel things are moving forward and that your project is as important to them as it is to you. I have used Spryberry again for our annual report, and have no hesitation in recommending them to others who are looking for efficient and effective marketing support.”

Sarah Stott, VP Development & Communications, Ecotrust Canada

“HousePaws Mobile Veterinary Service has undergone explosive growth since our beginnings in 2010. Our previous website felt outdated and lacked functionality-we needed to update and enhance our online home to better reflect the cutting edge nature and high quality standards of our practice. We looked locally and then widely for a website designer would would create a modern website in look and function, but retain a sense of our individual style and community values. After interviewing a number of designers who we felt relied too heavily on templates and would be resistant to our creative impulse, we came across Spryberry. They listened to what we felt was important, and designed a new website that feels friendly, yet professional, and provides a platform for growth as we continue to expand as a company. Spryberry’s team brought innovative ideas to the table, but they were also very responsive in bringing to life the ideas we had for the website. Working with the Spryberry team was a collaborative, rewarding experience, and we’re thrilled with the end product. We recommend them highly.”

“The Tk'emlúps te Secwepemc cultural heritage study project began in late March 2017 and focused on identifying and articulating TteS’s intangible and tangible cultural heritage, to ensure that it is protected and avoided during the KM Trans Mountain project development and construction phase. Spryberry helped design the layout of the 440 page technical report and smaller, more public-facing high-end booklet. I was very happy with the final products and would recommend Spryberry for future report design.”

“Spryberry’s design work is impressive. They’ve done an amazing design layout that carries forward our 2017 patient experience conference look –and applied it to the 2018 conference materials and the women’s health portion of the conference. We are thoroughly happy with all of the work they are doing. I feel confident that we will continue to have great success in this work. I don’t take a moment of it for granted. Sincere thanks to Sarah and Dana for everything.”

Stephanie Bale, Communications Consultant, Fraser Health

“With Spryberry’s help, we were able to integrate our social efforts and move social media in house so that our own experts could speak intelligently and quickly to customers. Customers are asking questions and getting the best answers. Our social selling has skyrocketed.”

“The dedicated team of Spryberry and Apollo Healthcare Project Management were fantastic to work with. They were extremely committed, organized and professional. They took my dream of a heart failure clinic in a private office, and worked with me every step of the way to turn it into reality. I am amazed at everything we accomplished and extremely grateful for everything they did.  They were outstanding.”

Dr. John Vyselaar, North Shore Heart Clinic

“We came to Spryberry after not being happy with our previous website provider. Spryberry was very good at explaining the technical side of things that had been previously misrepresented. They quickly and efficiently helped us to create a website and digital presence we are proud of. More importantly, they have been able provide a cost effective online presence. We would not hesitate to recommend Spryberry to other small businesses.”

Rob Hopkins, DVM, Owner, Burquitlam Animal Hospital

“My company has been using Spryberry's services for years. We keep coming back because, simply put, they are the best we've worked with and offer excellent value for their services. What sets them apart is the fact that they really took the time to get to know our needs–even as we grow and evolve. We'll be working with Spryberry for years to come.”

Edoye Porbeni, CEO, Future Health Ventures Inc.

“We worked with Spryberry on completing the graphic design for our provincial standards of care for cystic fibrosis and care pathways. While the content of the standards and care pathways were written for clinicians, Spryberry was able to inquire about the potential uses of these documents and how they would be accessed. Dana skillfully designed the standards and care pathways for that audience and their needs while being open to feedback and providing suggestions throughout the entire process. The final products were formatted for both the web and for print, enabling us to disseminate them to many different audiences. I enjoyed working with Dana, and would recommend her for report design services. Dana is very skilled in working with technical information and presenting it in a clear and user friendly way. Spryberry is professional, flexible and delivers quality services. Thank you for your all your assistance!”

Kamaljeet Guram, Manager, Provincial Health Services Authority

“Simply put Dana and the staff at Spryberry are Rockstars at what they do. Dana has had to deal with several of our clients and the charities we support as our Marketing and Branding specialists.  I have had several companies from insurers to charities call and say how great she and her staff were to deal with on our projects. In 2016, I bought a firm in London, UK and I put Spryberry in touch with our COO there. Spryberry created a new name and brand, and the UK team raved about her vision, collaboration and ease of communication.”

Alexis Harke, Insight Insurance
“Dana Koch, leading her team at Spryberry, has unfailingly met the communications needs of clients on whose projects we have collaborated, ranging from marketing and communications materials created for a childhood obesity project carried out for BC Children’s Hospital, to complete rebranding including website redevelopment for Greater Vancouver Community Services Society and the BC Association of Healthcare Auxiliaries. It is a pleasure to work with someone like Dana, who engages at the strategic level, and who translates that strategy into creativity with impressive creativity, speed, and attention to detail. Dana is able to understand the constraints within which public sector and not for profit organizations operate, and within that context, deliver quality solutions that speak effectively to their stakeholders.”
Helen Carkner, (retired) VP Communications, Fraser Health

“Working with Dana and her team at Spryberry has transformed PADS from the inside out. From simplifying our systems from 5 technologies to ONE – to driving thousands of visitors to our site every single month through SEO & Adwords grants – to transforming our volunteer program through our online community “The Hydrant” I couldn’t be more grateful for their knowledge and expertise. We couldn’t do what we do without them!”

Laura Watamanuk, Executive Director, PADS
“Spryberry provided both social media training for our Communications team, as well as developed a social media marketing strategy for one of our business units. Our group walked away from the training with a strong sense of excitement around the things we would be able to accomplish. While all of us were well-versed in social media, Spryberry’s insights really took our group to a new level. The strategy she developed for our website and the social media and online advertising plan around it were easily implemented and resulted in drastically improved search engine ranking and traffic to the site. I would absolutely recommend the services of Spryberry. Great to work with and impressive results.”
Corinna Bork, Director, Communications, Maxxam Analytics
“Spryberry researched and provided SEO recommendations and a subsequent pay-per-click campaign for a local neighbourhood development that was promoting the sale of building lots to first time home buyer and those close to retirement age. The project is ongoing and the traffic generated from this campaign has led to increased awareness and actions to visit the website for more information. I have enjoyed working with Spryberry, which is thorough in its explanation of strategy, and very responsive when there are questions or concerns. I would recommend Spryberry to others.”
Jennifer Muir, Communication Consultant, Thought Dot Marketing

“We love working with Spryberry! We have been working with them for over 10 years.

They are the only designers we trust with our logo and brand, as they understand us and our clients.  They have an edgy flair that always remains professional.  We are always getting compliments on our brand, especially our new square business cards.

Always accommodating, committed and agile, Spryberry makes us look great on our crazy timelines!”

Lisa Leitch, Teneo Results
“Dana has worked with me to design and execute two corporate rebrands for Urban Systems; the first in 2005 and the second in 2012. In both cases, Dana proved to be an excellent thinking partner and highly creative and efficient designer. In our most recent rebrand, Dana was invited to step into the project part way through. She came up to speed quickly and demonstrated great flexibility in advancing a partially developed design concept. In addition, to her excellent design contributions, Dana is a very pragmatic consultant who strives to deliver a high quality product as quickly and cost effectively as possible.”
Trina Wamboldt, Urban Systems

“We are a small group with big plans and reached out to Spryberry to assist us with a fundraising event. Dana and Spryberry immediately set to work to get a system in place to help us advertise our event and sell tickets online.  Working within a very short timeframe, Dana and her amazing staff activated our website, created a simple but effective graphic to announce our event and sourced out the most cost effective means for us to sell tickets online. Whenever we had a question or concern Dana’s response time was amazing and she would often phone to clarify something.  Most importantly, Dana and Spryberry made us feel like we were the most important client they had.”

“We worked with Spryberry on rebranding our company and found their guidance invaluable. Spryberry led our team through the process with excellent advice, and they made sure we stayed on track. The research they conducted was so insightful in helping us better understand the areas of opportunity leading into the design stage (which was fantastic). We feel we were in great hands with the Spryberry team and recommend them highly. We are delighted with our new brand and the launch of our website!”
Suzette Bayrock, Think Mint Media
“Personally, I have struggled for at least a decade to bring myself to where I am now professionally! Spryberry's clear intention and creativity, unquestionably has reflected the essence of all I stand for in my commitment to empowering my niche audience. The results of my new website is artistically brilliant, with consistent positive feedback from a significant group of sophisticated individuals, allowing for a newfound credibility that was essential at this critical time of my career! Spryberry's guidance and management of initiating my introduction into the world of social media will mark a landmark in expanding my message, far beyond what was previously predictable. Thank you to Spryberry for an extraordinary partnership and commitment to me and all I am dedicated to – making a unique difference in peoples lives.”
Martin Cohen, martincohen.org
“I've worked with dozens of design firms over the years and Dana (and her team) are among the best — if not THE best. Not only is her work strategic, creative and “wow”, she's also very client-focused. Whenever I had a question or concern, she got back to me in lightning speed, which is very important to me. I highly recommend her.”
Steve Slaunwhite, Copywriting Training Centre
“Simply put: Spryberry is awesome. Whether you're looking for social media support or a holistic communications strategy, she is a resources to be reckoned with. Savvy, connected, and innovative, with Spryberry on the job, you can be assured that your communications needs will be met and your expectations exceeded.”
Yvonne O'hara, Langara College
“We worked with Spryberry on a project for the mental health programs at BC Children’s Hospital, and were very impressed with the quality of their work, their dedication to their clients, and their genuine passion for the project. From the first time we met with Dana, we knew that Spryberry was going to be a great fit with the project and what we were envisioning. Our project involved a collaborative team environment, which sometimes meant getting lots of different feedback and trying to balance multiple perspectives. The Spryberry team has excellent communication skills, is always open and responsive to ideas, and is able to effectively manage tight timelines. They demonstrated great flexibility, and were proactive and solution-oriented when we were faced with difficult decisions or changes in the project plan. In the end, we couldn’t be happier with the final product, and we are so excited for the clinical team to start sharing the resource that was developed with patients and parents. Thank you Spryberry for all of the creativity, positive energy and personal touch that you brought to this project – we look forward to working with you again!”
Kim Korf-Uzan & Meredith de Freitas, Health Literacy Team, BCCH

“The Kamloops Interior Dragons (KIDS) 55+ dragon boat club wanted to create a new website to provide members with current information, help to recruit potential paddlers and raise awareness within our city and the dragon boat community. We contacted Spryberry and are very pleased with end result.

KIDS members are impressed with the website’s professional design, ease of use and attractive layout.

The instruction was well done and having a training video available for referencing when modifying the website has proven extremely helpful.

The KIDS look forward to seeing new individuals join our club as a result of this great website!”

Kamloops Interior Dragons
“Dana has been an absolute delight to work with. She is professional and very personable, and is an excellent communicator. I hired her to create an entire social media platform for my new blog, and I am thrilled with the results. Not being particularly tech savvy, Dana patiently took the time to explain the entire process in a manner I understood. I would highly recommend Dana and her team for any size job, and I would certainly return to her and her highly skilled team for any future job requirements.”
Pam Azad, The Laughter Womb
“It is my pleasure to highly recommend Spryberry as a graphic and web design firm. I have found principal Dana Koch to be exceptionally responsive and service-oriented. Dana listens to client needs and provides fresh, innovative designs within the boundaries of either modest or substantial budgets. Dana has the ability to quickly analyze the graphic opportunity and then deliver a design solution that precisely meets our needs. Dana’s broad technical understanding of all aspects of graphic design, printing and web programming has enriched her visual communications expertise. As a graphic design and website developer, Spryberry is a gem!”
Marie Szklarz, (former) Director, Communications, Fraser Health
“Dana does fantastic work at a great price point. I shopped our new website design project to several design houses and I went with my gut on Dana. She delivered! Very professional high quality work, on schedule, on budget and with complete professionalism. Highly recommend her if you are in the market for quality branded web design without a lot of fluff or ‘hot air’.”
John Marshall Roberts, Worldview Thinking
“For more than a decade, I have counted on the expertise of Dana Koch and her team to ensure that the many nonprofit organizations whom I support as a communicator have access to the most innovative, creative and effective web design, branding and marketing, and publications design available anywhere. Spryberry is the best and most responsive agency you will find.”
Helen Carkner, (retired) VP Communications, Fraser Health
“I really appreciated working with Dana to create a Graphic Standards document that was simple & useable. Dana is professional and easy to work with. She responded quickly and professionally to changes that needed to be made.”
Tim Hall, A Rocha Canada

“I have worked with Dana on many occasions (websites, book jackets, etc) and I love her designs and her work ethics. I have never been disappointed and will continue to refer others to her.”

Jane Atkinson, Speaker Launcher

“Spryberry helped me with the technical aspects to getting a sales funnel and webinar series running. I highly recommend Spryberry for not only finishing the work quickly and efficiently, but for understanding what I needed and making it happen. Awesome to work with!”

Cindy Piva, Owner, Thrive Business Strategies